Wednesday, March 18, 2009

Please teach me customer service skills


Why did I go to the umemployement office today to inquire about my coins? I did everything from my home but there was a hold up. My other underemployed hommie said just go down there, they get you in and out really fast. So I went down there as suggested. I saw my boi Everette down there (what up) and from there it went down hill fast. The negative lady who assisted on me had a very harsh tone, and kept over talking me before I could finish a sentence. That must be how they get you out so fast! Finally, I just stood there and let her tell to me what I had already did, then told her where the error was occurring. She said, oh I see, the problem is solved we will pay you for 3 payments next week and turned her head and starting talking to her co-worker about the octomom!
I was like o.k......and walked away. I now have a better understanding of why people get snapped on. I just wonder how many other people this lady treated that way. And to think, I thought only the license branch treated people like they just don't give a dang.
I am ward....

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