Wednesday, October 1, 2008
Bad Customer service is killing me
I met a friend for lunch today and the first thing they said was did you have another bad customer service encounter. I had to chuckle because that is exactly what happened the previous day. Let me share the story with you, I assure you this one will not be to bad. I recall sitting at work when the sudden urge to get a piece of Pecan pie overwhelmed your boy. Keep in mind, I wanted PECAN pie. I went across the hall from my office and asked my co-worker if they wanted to ride out to Popeye's to get my fix-fixed. (that was slick how I said that, wasn't it-lol)
So we arrive at the spot ten minutes later and it was only one other patron in front of me so I knew this would be quick and easy, or so I thought. After being ignored for 8.5 minutes the young lady looking out the window to her left, asked could she take my order or either she was talking to herself, but I am gonna assume it was me?? I first asked about the 99 cent menu because a leg and biscuit could have hit the spot since I was in there. The young lady told me numbers that I decided I would pass on and stick to the pecan pie plan (that is alliteration again). Then I said I would like to order two pieces of pecan pie and a lemon mi range. The lady said you want the apple pie that is on sale two for a dollar? I restated PECAN. The lady sent back to her manager and said "I" want the apple pie and she can't find the button on the registry. Again I said what I wanted and she said oh o.k. but we don't have lemon and I said but it on your menu, then her manager chimed in and said we have not sold lemon pie her in over a year. I replied, I would like to have what ever that picture of the yellow pie is above your head. The manager said that picture is old and I should get over it!!! I said cool, paid for my pecan pies and left. Sure I could have left, but why should I let a slight case of ghetto cutomerserviceness (new word) deter my mission for satisfaction. Of course, I won't be going back, but this is life at slow....I mean fast food restaurants. Sometimes we just gotta laugh at this and other times we just gotta blog about it. Guess which one I choose?
I am the one who choose both options WarD.....
Subscribe to:
Post Comments (Atom)
Men have feelings too!
I often hear quotes like "Happy wife-Happy life or I have to ask the Mrs. or my wife is always nagging me. I understand that no re...
-
Most of us saw the 1989 movie titled “Lean on Me” which starred Morgan Freeman as Principal Joe Clark. He turned a Paterson New Jersey high ...
No comments:
Post a Comment