Thursday, November 1, 2012
I love cars, but wonder about the buyers eye meet!!!!
The ups and downs of being a small time car deal can literally drive a man to drink (well Kool-Aide with extra sugar if you are me!). I have been buying and selling cars since I was 19 years young and I don’t see any signs of slowing down at this time. I feel the hunt for me comes when I find that rough looking car and turn that sucka in 2 the bell of the ball! I differ from other small car dealers in the sense of actually making repairs to the units I move. Sure I could get more profit by selling a car that has obvious issues because I may never see that buyer again right? Wrong?
People are crazy in the late 2012-Trust and believe that bruh. Once I sold a beautiful Chrysler 300 with dark tinted windows (Wardy trade mark), 20 inch chrome wheels and tires, blue xenon head/fog lamps, sub woofers and Kenwood everything and not to mention a fresh paint job. I sold this car below wholesale because the buyer was young and knew a family member. Dude got the car and was loving it because he posted 23 pics on his Facebook account like it was his girlfriend.
All was good in the hood until the alternator went out on this car. Of course I had him sign an as is waiver on the car, as all dealers do, but he was able to have his mechanic go over the car before buying. Dude declined and rolled off into the sunset with his sounds shaking the streets on Napptown like a mini earthquake. Anywho, back to the alternator: Dude called me with his dad on the 3 way telling me how the car was a piece of crap and how I should return the money because his son is a broke college student. I asked what happened and I was told and then asked of me was I gonna do the right thing????
I calmly replied that the son had purchased the car and it was now his and titled in his name a week ago. I said the car was fine for me but I would purchase a new alternator and have it installed at my costs. I told them it’s common for small things to break on a car at any given moment. I also told them it’s not a good idea to run the car stereo with the car off for hours as a DJ both. That is when the fireworks began. I got cussed out and my life threatened because they claimed they got the car fixed and wanted $1200 from me or all the money. I tried to explain the part cost $40 and $25 to install and that they got over charged. They didn’t care because I should have told them the alternator was going out? 1st of all, how would I know that considering I just had driven the car to Chicago with my family with no issues????
I was unable to make the customer happy and I was disappointed considered I had put everything in the car to make it a great buy. Again, it’s just the nature of the beast. People feel comfortable taking certain liberties talking crazy to people because they think you are soft or not important. I thought about giving him all his money back, but he still wanted me to pay his mechanic all the money for nothing. I accept his anger but didn’t like the taste it left with both of us. I still enjoying selling quality used cars, but now I am more cautious and make sure I say this car is not new, does not have a warranty and depending on you treat it may not last as long if you’re not careful. I have also learned that it’s better to put a car on the rack at the shop before you buy to help avoid problems in the long run.
I hope that hot headed customer doesn’t run into the wrong person in the future because I see bad things resulting from a negative attitude.
I am Ward……
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